Overtime Shipping Policy

Processing Time

Every order is processed within 1–2 business days of purchase (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

Orders placed after 12 PM ET, or on a weekend/holiday, begin processing the next business day.

Shipping Time

Once your order ships, delivery takes 3–5 business days.

Total time from order to delivery is typically 4–7 business days (processing + shipping).

Free Shipping

Orders of $65 or more ship free. The discount applies automatically at checkout once your cart total reaches the threshold — no code needed.

Orders under $65 will see shipping costs calculated at checkout based on order weight and destination.

Order Tracking

You'll receive a tracking link by email the moment your order ships. If you haven't received tracking within 2 business days of placing your order, check your spam folder first, then reach out to us at [support@overtimehealth.com].

Shipping Destinations

We currently ship to addresses within the United States and Canada. International shipping outside these regions is not yet available.

Delays

Estimated delivery windows are just that — estimates. Carrier delays, severe weather, and high-volume periods (holidays, major promotions) can occasionally push delivery beyond the standard window. We'll do our best to flag any known delays proactively, but if your order is running significantly late, contact us and we'll look into it.

Incorrect Shipping Address

Please double-check your shipping address at checkout — we're not able to reroute a package once it's shipped. If you notice an error immediately after placing your order, email us right away and we'll do our best to update it before it ships. We can't be responsible for orders delivered to an incorrect address entered at checkout.

Lost or Missing Packages

If tracking shows your package as delivered but you haven't received it, check with neighbors and building management first, then contact us within 7 days so we can investigate with the carrier. If tracking shows no movement for an extended period, reach out and we'll help track it down or send a replacement.

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Questions?

Reach out to [overtimehealth.support@gmail.com] — we're happy to help with anything shipping-related, from tracking down a package to answering questions before you order.

This policy applies to purchases made directly through overtimehealth.com. Overtime Health reserves the right to update this policy at any time; the version in effect at the time of your order applies to that order.